Payment and dispatch

Payment and dispatch

The following terms and conditions apply:

Dispatch conditions

The products are delivered all over the world.

Dispatch shall not be made to the German Islands.

Dispatch costs (inclusive of legally applicable VAT)

Domestic deliveries (Germany): 

We do not charge any shipping costs.

Deliveries to foreign countries:

Europe - 9,95€ / over 50€ Value free
Worldwide - 24,90€


Delivery periods

Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 1 - 2 days, for deliveries abroad within 2 - 14 days from conclusion of contract (if advance payment agreed from the date of the payment instruction).
Please note that deliveries are not made on Sundays and other holidays.

If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.

Terms of payment

For domestic deliveries (Germany) the following payment options are available:

-  Prepayment via transfer
Payment via PayPal
-  Payment via Klarna Checkout (Klarna invoice, Klarna credit sale agreement, instant transfer, credit card, direct debit)
Payment via amazon payments

In case of deliveries to a foreign country, you have the following payment options:

-  Prepayment via transfer
-  Payment via PayPal
Payment via PayPal (credit card, direct debit, invoice)
-  Payment via Klarna Checkout (Klarna invoice, instant transfer, credit card, direct debit)
Payment via amazon payments


Further details on payment

 

Payment via Klarna Checkout
We offer the following payment options in cooperation with Klarna. Payment is always made to Klarna:
  • Klarna invoice: Payable within 14 days of the invoice date. The invoice is issued upon dispatch of the goods and sent by email. Find the payment conditions here.                                                                                        
  • Klarna credit sale agreement: With Klarna's finance service, you can flexibly pay for your purchase in monthly instalments of at least 1/24 of the total amount (however, at least EUR 6.95). Find more information on the Klarna credit sale agreement, including general terms and conditions and the European standard information for consumer credit here.
  • Instant transfer
  • Credit card (Visa/Mastercard)
  • Direct debit
Payment options are provided as part of Klarna Checkout. Find more information and terms of use for Klarna Checkout here. Get more information on Klarna here.
Your personal details will be handed by Klarna in accordance with the valid data protection provisions and the respective information in Klarna's data protection provisions.


Our bank account:

Kistanio
Sparkasse Südliche Weinstraße
IBAN: DE24 5485 0010 1700 2252 36
BIC: SOLADES1SUW


In case of questions, please contact us at the contact details mentioned in the Legal Notice.